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FAQs

Where are my orders shipped from?

U.S. orders are shipped from our warehouse in the U.S. Canada orders are shipped from our warehouse in Canada. 

What is the diameter of each bowl?

The small, medium and large stainless steel bowls are 6, 8 and 11 inches respectively.

How deep is the bowl?

The bowl is 2.5 inches deep at its deepest section. Although the Enhanced Pet Bowl is not made like a standard bowl so it is hard to make any decisions on this measurement.

Can I purchase the bowl and stand?

Yes, you always have the option to purchase the bowl and stand.

How does the bowl fit on the stand?

If you have a small bowl and stand, then the large ring sits on the bottom and the small ring on top. The small bowl will sit on the stand, with the ring of the stand coming up just on the inside of the bowl.

If you have a medium stand, the stands are double sided, with one ring for the medium bowl and one ring for the large bowl. If it is not fitting properly, try flipping the stand. The ring of the stand should come up just on the inside of the bowl.

If you find the bowl is not sitting properly on the stand, even with the ring coming up on the inside of the bowl. Simply try squeezing the opening in the stand when placing the bowl on the stand. You may need to do this a few times, but the stand should then take form to the bowl.

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